New Light Recovery Center is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and protect information when using our 10DLC (10-Digit Long Code) text messaging services through MethodOne.

1. Consumer Data Usage and Sharing

New Light Recovery Center uses 10DLC messaging to communicate with clients regarding appointment reminders, treatment-related notifications, and other essential healthcare information.  Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• No mobile opt-in data will be shared with third parties

2. Client Consent

By providing your phone number, you consent to receive SMS messages from New Light Recovery Center related to your treatment and care. We will obtain your written or electronic consent before sending any messages, ensuring compliance with applicable privacy laws such as HIPAA.

3. Opt-Out Options

Clients may opt out of receiving messages at any time by replying STOP to any message received from our service. Once opted out, you will no longer receive SMS communications unless you re-enroll by providing explicit consent.

4. Terms and Conditions

• Message Frequency: Message frequency may vary based on treatment and appointment schedules.
• Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
• Security Measures: We implement appropriate security measures to protect your personal health information in compliance with HIPAA regulations.
• No Warranties: While we take precautions to ensure timely and accurate messaging, we are not responsible for message delays or failures caused by third-party carriers.

5. Contact Information

If you have any questions about this Privacy Policy or our messaging services, you may contact us:

New Light Recovery Center
300 W. McNichols Rd.

Detroit, MI 48203
(313)-867-8015
www.nlrc.net

By using our messaging services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.